Privacy Policy

This Privacy Policy describes how Cramm, operated by Zhan Capital LLC ("we," "us," or "our"), collects, uses, discloses, and safeguards your information when you use the Cramm platform, including our website at cramm.ai, the Cramm browser extension, and any related services (collectively, the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your email address. We use email-based OTP authentication and do not store passwords.
• Academic Content: Assignment prompts, reading materials, and other content you input into the platform for generation purposes.
• Payment Information: If you subscribe to a paid plan, payment details are processed by Stripe. We do not store full credit card numbers.

1.2 Information Collected Automatically

• Usage Data: How you interact with the Service, including features used and actions taken.
• Device Information: Browser type, operating system, and IP address.
• Cookies: We use essential cookies for authentication and session management only.

1.3 Information from Canvas LMS

When you connect your Canvas account via the browser extension, we access:

• Assignment Data: Assignment names, descriptions, and due dates from your Canvas courses.
• Course Information: Course names for organizing your assignments.

2. How We Use Your Information

• Service Delivery: To operate the Cramm platform, including AI-powered content generation for discussion posts and research papers.
• AI Processing: Your input content is processed by AI models to generate responses. AI-processed data is used solely to provide the Service and is not used to train AI models.
• Account Management: To create and manage your account and provide customer support.
• Security: To detect, prevent, and address fraud, abuse, and technical problems.

3. Data Sharing and Disclosure

We do not sell your personal information.

We may share your information only in the following circumstances:

• AI Service Providers: Content is processed by AI providers to generate responses. These providers do not use your data to train their models.
• Infrastructure Providers: Cloud hosting services that process data on our behalf.
• Payment Processors: Payment information is shared with Stripe to process transactions.
• Legal Requirements: We may disclose information if required by law or legal process.

4. Data Retention

We retain your information for as long as your account is active. Generated content is not stored permanently on our servers. When you delete your account, we will delete your personal information within 30 days.

5. Data Security

We implement appropriate technical measures to protect your information, including:

• Encryption of data in transit (TLS/HTTPS)
• Secure authentication via httpOnly session cookies
• Access controls and secure coding practices

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Request your data in a portable format
• Restrict or object to processing
• Withdraw consent at any time

To exercise any of these rights, contact us at privacy@cramm.ai.

7. Children's Privacy

The Service is intended for college and university students aged 18 and older. We do not knowingly collect personal information from individuals under 18.

8. California Privacy Rights (CCPA)

• The right to know what personal information we collect and disclose.
• The right to request deletion of your personal information.
• The right to opt out of the sale of personal information. We do not sell personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website.

10. Contact Us